AlaGo ALMATY · TRANSFER

Almaty Airport Transfer

Toyota Hiace minibus for transfers at Almaty airport

Airport pickups and drop-offs in a Toyota Hiace minibus with a driver — by flight number. Up to 13 passengers traveling light or 9 with large luggage, one price for the whole minibus. Available 24/7.

from 20,000 ₸ for the whole minibus (up to 13 seats), not per seat · no night surcharge

No prepayment for trips in the city · free cancellation up to 24 hours before pickup

Meet and greet with a name signWe track your flightHelp with luggage

How our transfer works

We meet night and pre-dawn flights — by flight number, not by the timetable.

Available 24/7

We’ll meet you at any time of day or night — early and late flights alike

Up to 13 people

13 seats traveling light or 9 with large suitcases — one vehicle for the whole family or group

We track your flight

We follow the arrival status and wait even if your flight is delayed

Name sign

We’ll meet you with a sign in the arrivals area

What the transfer includes

All of this is already in the price — from the name sign to help with your luggage.

Airport meet and greet

  • A sign with your name
  • Meeting in the arrivals hall
  • Help with luggage
  • Flight status tracking
  • 30 minutes of free waiting time
  • Child seat on request

Inside the minibus

  • Air conditioning (summer and winter)
  • Soft reclining seats
  • Spacious luggage compartment
  • Bottled water
  • Phone charging
  • Wi-Fi on request

Almaty airport meet and greet: how it works

From your first message to loaded suitcases — four steps, and no account to sign up for.

01

Send us your flight number

The date, flight number, address and number of passengers — that is enough to confirm the pickup and quote a price. There is no account to create and no online booking on the site: everything is settled with one WhatsApp message.

02

We watch the arrivals board, not the timetable

We set off by the actual landing time. If the plane lands early, the driver is already there; if landing slips by two hours, the pickup shifts too — nothing needs to be rearranged.

03

A name sign in the arrivals hall

The driver waits where passengers come out after baggage claim, holding a sign with your name or your company’s name — whichever you prefer. Once the vehicle is at the terminal, the driver calls and messages you on WhatsApp.

04

Loading up and departure

Suitcases go into a separate luggage compartment, and the driver helps load them. The first 30 minutes of waiting after landing are free; flight delays aren’t charged at all — they’re not your fault.

Where we go straight from the airport

Prices are for the whole minibus with a driver, not per passenger: the same for two people or thirteen. Out-of-town routes are priced from Almaty — if you’re heading off straight from the airport, give us your flight and the address, and we’ll recalculate from the terminal.

Where we go straight from the airport
RoutePrice for the whole minibus
Airport ⇄ Almaty city up to 13 traveling light · 9 with large luggage · meet and greet with a name signfrom 20,000 ₸
Shymbulak, Medeu mountains above the city · both waysfrom 30,000 ₸
Konaev (formerly Kapchagay) ~70 km · round tripfrom 60,000 ₸
Bishkek ~240 km · one wayfrom 90,000 ₸
Taldykorgan ~260 km · round tripfrom 90,000 ₸
Charyn Canyon ~215 km · round tripfrom 80,000 ₸
Lake Balkhash ~470 km · round tripfrom 150,000 ₸
Lake Issyk-Kul ~450 km · one wayfrom 150,000 ₸
Chundzha · hot springs ~250 km · round tripfrom 140,000 ₸

Prices are approximate. We quote the exact amount before departure, and it doesn’t change on the road. Prices valid from August 29, 2026.

Almaty airport transfer by minibus

Almaty International Airport (ALA) is 15–18 km from the city center, and the drive takes 20–40 minutes — in terms of distance, it’s nothing. The trouble starts in the arrivals hall when there are more than four of you and everyone has a suitcase: the group splits up across cars, someone leaves first, someone hunts for a second car, and instead of a welcome you get a roll call outside the hotel. AlaGo solves this with one Toyota Hiace with 13 seats and a driver: from 20,000 ₸ for the whole minibus, however many of you there are. Our other rates are on the prices page.

Terminal 1 or Terminal 2: where you’ll be met

Since June 2024, international flights arrive at the new Terminal 2, and domestic flights within Kazakhstan at Terminal 1. You send us your flight number when you book, so the driver knows in advance which terminal to go to and waits in the arrivals hall — where passengers come out after baggage claim — with a name sign. The first 30 minutes after landing are free, and flight delays are not charged.

Taxi or minibus: let’s do the math for a group

We won’t quote other companies’ fares — they change with demand and from app to app. It’s enough to work out our own figure. 20,000 ₸ for five people is 4,000 ₸ each; for eight, 2,500 ₸; for ten, 2,000 ₸; with all 13 seats filled, about 1,540 ₸. Then compare that with what two or three comfort-class cars would cost at night, and add what no app lets you order: a fixed price known before you even take off, a pickup by flight number, and one meeting point instead of three. For a group of up to four with carry-on bags, a taxi will be cheaper — the minibus wins when you’d otherwise have to split into three cars and gather everyone at the hotel in pieces.

Luggage: what really fits

Suitcases ride in a separate compartment, not in the aisle or on a neighbor’s lap — probably the main everyday difference from a car. As a rule of thumb: all thirteen ride if they travel light; with a large suitcase each, nine. We don’t give an exact suitcase count: thirteen cabin bags and thirteen big hard-shell cases are very different volumes, and promising “everything will fit” sight unseen would be dishonest. Here’s how it works: tell us the number of bags and warn us about anything oversized — ski and snowboard bags, a stroller, a bike, sports gear — and we’ll tell you in advance whether the group fits in one trip. If there’s clearly more luggage than people, it’s better to find out before you board the plane, not at the terminal exit.

Night flights, children and payment

A flight landing at 4 a.m. is no different from a daytime one: there’s no night rate, and the price quoted at booking stays the same. We provide a child seat free of charge — just tell us the child’s age when you book. You can pay in cash to the driver, by Kaspi transfer (a Kazakh banking app), or by bank invoice if a company is meeting a delegation: we hand over the contract and accounting documents along with the trip. We don’t take prepayment for meeting a flight.

If there are more than thirteen of you

We have one minibus and one driver — this isn’t a fleet, and we won’t promise “two vehicles for one flight.” For a larger group there are two workable options: take you in two back-to-back trips if there’s time between them, or find a partner minibus for your date when everyone needs to leave at once. Tell us the number of people and your flight number — we’ll tell you what’s realistically possible.

From the airport straight out of town

Some guests don’t go into Almaty at all. The same driver and the same minibus take you to Issyk-Kul, to Kapchagay, to Bishkek, to Charyn or to the Shymbulak cable car — without changing vehicles, with your luggage, at one price for the whole route. We go to Bishkek and Issyk-Kul in the same minibus: passengers cross the Kordai border checkpoint on foot, while the vehicle crosses separately and waits on the other side. Guests arriving by train are met by our Almaty railway station transfer. Pets travel on a separate trip: pet transport to Almaty airport with no other passengers on board. And if you need the vehicle for every day of your visit, see hourly rental.

Drop-off for an early departure

The return trip is simpler but more nerve-racking: at 5 a.m. you can’t find a taxi for eight people with suitcases. We bring the minibus to one convenient meeting point at the agreed time — your whole group gathers there and rides together. An extra stop along the way is discussed in advance. You arrive at the terminal together and with time to spare. You can book by phone at +7 707 510 17 05 or on WhatsApp: the date, flight number, address and number of passengers — that’s enough to get the price in our reply.

Quick answers

How much is a transfer from Almaty airport?

An Almaty airport transfer costs from 20,000 ₸ for the whole Toyota Hiace minibus, not per seat. Thirteen passengers fit if they travel light; if everyone has a large suitcase, we take nine — otherwise there’s nowhere to put the luggage. The final price depends on the pickup address and the route — we’ll quote it right away by phone or on WhatsApp. Waiting time during a flight delay is not charged.

How do I book a transfer from Almaty airport?

Call us or message us on WhatsApp. Tell us the date, arrival or departure time, flight number and number of passengers. We’ll confirm the booking and send you the driver’s contact details. WhatsApp may not open from Russia — in that case just call, and we’ll arrange everything by phone.

Will the driver meet us with a name sign?

Yes. The driver waits in the arrivals hall — where passengers come out after baggage claim — holding a sign with your name or your company’s name. Once the minibus is parked at the entrance, he calls you and sends the same message on WhatsApp.

What if my flight is delayed?

We go by the actual landing time, not the time on your ticket. If the plane lands early, the driver is already there; if landing moves two hours later, so does the pickup. Flight delays are not charged: they’re not your fault.

How much luggage fits?

There’s one limit worth knowing in advance: all thirteen passengers ride if they travel light, but if everyone has a large suitcase, we take nine. Luggage goes in a separate compartment, not on your neighbors’ laps, but we won’t give an exact number of suitcases: thirteen travel bags and thirteen large suitcases with snowboards take up very different amounts of space. Tell us how many pieces of luggage you have and whether anything is oversized — skis, a stroller, a bike — and we’ll tell you whether everything fits in one trip.

Do you work at night and on weekends?

Yes, 24/7, holidays included. We have no night rate: the price quoted at booking doesn’t change because your plane lands at 4 a.m. Night and pre-dawn flights are a normal part of the job.

Do you have a child seat?

Yes, a child seat is provided free of charge on request. Let us know in advance and tell us the child’s age so the seat is the right fit.

How do I pay for the transfer?

In cash to the driver, by Kaspi transfer, or by bank transfer for companies — with an invoice, a contract and accounting documents. No prepayment is needed for an airport pickup: you pay after the trip.

There are more than thirteen of us — can you send two vehicles?

We have only one minibus of our own, so we can’t promise two of our vehicles for one flight. If time allows, we take the group in two back-to-back trips. When everyone needs to leave at once, we find a partner minibus for your date — tell us the number of people and your flight number, and we’ll tell you what’s realistically possible.

Can we go from the airport straight out of town?

Yes, and people often do: we meet guests at the exit and drive them straight to Issyk-Kul, Bishkek, Kapchagay or Charyn, without going into the city or changing vehicles. Name the final destination right away, and we’ll price the whole route as one amount.

Which terminal at Almaty airport will the driver come to?

Since June 2024, international flights arrive at Terminal 2 and domestic flights within Kazakhstan at Terminal 1. The driver meets you in the arrivals hall of the terminal where your flight lands: you send the flight number when you book, and we track the actual landing.

How much is an Almaty airport transfer for 10 people?

From 20,000 ₸ for the whole minibus — for ten people that’s 2,000 ₸ each. The price is the same for two people or thirteen if you travel light; if everyone has a large suitcase, we take up to nine people.

How long does the driver wait at the airport for free?

The first 30 minutes after the plane lands are free. Flight delays are not charged at all: the pickup moves with the actual landing time.

Can we go from Almaty airport straight to Bishkek?

Yes. We meet your flight with a name sign and drive to Bishkek without going into the city. Passengers cross the Kordai border checkpoint on foot; the vehicle crosses separately and waits on the other side. As a guide, from 90,000 ₸ one way from Almaty; we’ll quote the price from the airport once we have your flight number.

Can I book an airport transfer for today?

Often, yes: in the city and to the airport, a same-day trip is frequently possible — call us, and we’ll tell you right away whether the minibus is free.

Customer reviews on 2GIS

“Efficient and fast — a clean bus with a driver arrived on time.”
Marina Pak · 5 out of 5 · November 2023 · translated from Russian
“Excellent — they provided a minibus with a driver very quickly.”
Dmitry Smelyansky · 5 out of 5 · May 2023 · translated from Russian
Read the reviews on 2GIS →

Real photos — not a manufacturer’s catalog

All photos
New white high-roof Toyota Hiace minibus with 13 passenger seats
New vehicle
Toyota Hiace13 seats
  • Driver with 20+ years of experience
  • Air conditioning and heating
  • DVD · TV · MP3
  • Soft reclining seats
  • Electric door
  • Luggage compartment

These photos show our own 13-seat Toyota Hiace with a high roof and a wide aisle between the seats. We took them ourselves: the cabin, seats and luggage compartment of this very vehicle. We have one minibus: this is the one that will come for you, with its own driver at the wheel.

  • Inside the new Toyota Hiace: gray diamond-stitched seats, seat belts and a wide aisle13-seat cabin
  • Luggage compartment of the new Toyota Hiace with the rear doors open and room for suitcasesLuggage compartment

Tell us where and when

We’ll bring a Toyota Hiace minibus with a driver to any address in Almaty at the time you need. Available 24/7.

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